FastClaim Solutions Limited, a Nigerian InsurTech company, is redefining motor insurance claims with its FastClaim App—an AI-powered platform designed to simplify, accelerate, and improve transparency in the claims process.
The application, which is rapidly gaining traction among insurers under the Nigerian Insurers Association (NIA), enables faster and more customer-friendly claims processing while reducing reliance on traditional, manual methods.
Founder and CEO of FastClaim, Uche Okugo, said the app was developed to tackle long-standing challenges in motor insurance claims using smart technology.
“With the FastClaim App, users can submit claims by capturing photos or videos of vehicle damage directly on their smartphones,” Okugo explained. “The AI engine instantly analyzes the images, detects damage, and notifies insurers. This eliminates the need for physical inspections and reduces claims resolution time from several weeks to just a few hours.”
Okugo stressed that one of the biggest barriers to insurance growth in Nigeria is the perception that insurers delay payouts. “FastClaim is changing that narrative by providing a transparent, user-friendly platform that allows policyholders and insurers to interact seamlessly,” he said.
While the app does not handle claim settlements directly, it equips insurers to operate more efficiently and keeps customers updated in real time—leading to a fairer and faster claims experience.
“By reducing manual processes and physical checks, we’re helping insurers lower operational costs while ensuring claims move from submission to processing much faster than before,” Okugo added.
The NIA described the FastClaim App as a web-based, AI-powered remote vehicle self-inspection tool with built-in damage detection, capable of generating pre-loss and post-loss inspection reports.
According to the Association, the technology is designed to ease insurers’ workloads, enhance time efficiency, improve output quality, and reduce costs, while freeing risk assessors to focus on more complex tasks.
“We believe adopting technologies such as AI, big data analytics, and advanced fraud detection will enable our members to streamline operations, strengthen risk assessment, and improve underwriting processes,” the NIA stated.
