AIICO Insurance Plc has deepened engagement with its annuity customers through its annual Annuity Forum, expanding the event beyond Lagos for the first time since inception. The company says the initiative is aimed at reinforcing trust, fostering dialogue, and celebrating retirees who depend on annuity income for post-service life.
The Lagos edition, held recently, combined leisure and business with health checks, entertainment, quizzes, and open conversations on improving customer experience. The next stop is Port Harcourt, targeting annuitants in the South-South.
“This annual gathering is not just a meeting – it is a celebration of your achievements, resilience and the trust you have placed in us,” said Babatunde Fajemirokun, MD/CEO of AIICO. “You are not just clients – you are family.”
Retirees Share Experiences
Satisfied retirees at the Lagos forum praised AIICO’s consistency in annuity payments.
Oba Ogungbayi Akanni Wasiu, a retired education officer and traditional ruler from Ogun State, said:
“I retired 15 years ago and started my annuity immediately. I have no regrets because AIICO has paid me every month without fail. I strongly recommend AIICO.”
Similarly, Mrs. Judith Chibuogwu, a retired Director of Nursing at LUTH, commended the company’s reliability:
“It’s been wonderful. The steady, constant payments give peace of mind. Today’s event was also enlightening on health and retirement life.”
Addressing Concerns and Building Trust
Responding to online claims of mismanagement in annuity funds, Fajemirokun assured customers that annuity funds are managed strictly under regulatory oversight by pension fund custodians, not AIICO staff.
Gbenga Ilori, Executive Director, Retail Business, said the forum was central to AIICO’s commitment:
“Our business exists because of our customers. These forums let us listen, answer questions, and improve. They have entrusted their pensions to us, and that is a sacred duty.”
Growing Leadership in Annuities
AIICO currently serves over 25,000 annuitants nationwide, disbursing more than ₦1.7 billion monthly. The insurer, founded in 1963, says the expansion of the Annuity Forum across Nigeria’s geopolitical zones will ensure retirees everywhere benefit from the community, transparency, and assurance it provides.
