InsurTech firm FastClaim Solutions Limited has unveiled its AI-driven platform, the FastClaim App, designed to simplify, speed up, and bring greater transparency to insurance claims processing in Nigeria.
In a statement on Sunday, the company revealed that the app is already gaining traction among insurers under the Nigerian Insurers Association (NIA).
Founder and Chief Executive Officer, Uche Okugo, explained that the app was developed to tackle long-standing challenges in motor insurance claims using smart technology.
“With the FastClaim App, users can easily submit claims by capturing photos or videos of vehicle damage directly from their smartphones. The AI engine instantly analyses the images to detect and assess damage, removing the need for physical inspections. This cuts claims resolution time from weeks to just a few hours,” Okugo said.
Okugo added that insurance in Nigeria has yet to reach its full potential due to persistent negative perceptions about claims delays.
“Many people still believe insurers drag their feet on payouts. FastClaim is here to change that perception by creating a simple, transparent platform where policyholders and insurers connect seamlessly,” he noted.
While FastClaim does not directly pay out claims, it empowers insurers to operate more efficiently while keeping customers updated in real time. By reducing manual processes and physical inspections, the platform lowers operational costs and accelerates claims turnaround.
According to the company, policyholders can use their smartphone cameras to capture photos or videos of vehicles in real time. The app’s AI then generates automated damage assessments, eliminating the need for in-person evaluations and ensuring faster claim initiation.
The Nigerian Insurers Association (NIA) endorsed the app, highlighting its benefits for both pre-loss and post-loss inspections.
“The Fast Inspection Mobile Application generates reports that help assess vehicles before and after incidents. Automation relieves insurers of routine tasks, improves efficiency, enhances output quality, and reduces costs—allowing risk assessors to focus on more complex work,” the NIA stated.
The association further noted that embracing technologies such as AI, big data analytics, and advanced fraud detection will enable member companies to streamline operations, strengthen risk assessment, and improve underwriting processes.
