Leadway Assurance has cemented its leadership position in Nigeria’s insurance industry, clinching two major honours at the 2025 BusinessDay Banks and Other Financial Institutions (BAFI) Awards — Insurance Company of the Year (for the second year running) and Excellence in Claims Leadership & Digital Innovation.
The twin awards highlight Leadway’s reputation for reliability, innovation, and customer-focused service — values that have defined the insurer’s 55-year history. In 2024 alone, Leadway paid out ₦117 billion in claims, the highest in Nigeria’s insurance sector, underscoring its commitment to protecting policyholders and restoring financial stability for individuals and businesses nationwide.
Speaking after receiving the awards, Gboyega Lesi, Managing Director of Leadway Assurance, described the recognition as a validation of the company’s drive for excellence and its focus on customer satisfaction.
“These double honours recognise the hard work of our people and our commitment to ensuring that no one faces uncertainty alone,” Lesi said. “Every innovation we introduce and every claim we settle reaffirms our mission to provide protection and peace of mind. Winning Insurance Company of the Year for the second time, along with the award for Excellence in Claims Leadership and Digital Innovation, is a testament to our consistency and our drive to redefine trust in insurance.”
Leadway has been widely praised for transforming claims management through technology. By digitising claims processes, the company has made it easier for customers to file, track, and finalise claims, dramatically cutting turnaround times and improving service delivery.
The BAFI Awards, organised annually by BusinessDay Media, are regarded as a benchmark for excellence in Nigeria’s financial services sector. They recognise institutions that demonstrate strong governance, transparency, and innovation.
Founded in 1970, Leadway Assurance is one of Nigeria’s leading non-banking financial services groups, with operations spanning insurance, pensions, health, and asset management. Over five decades, it has built a reputation for reliability, technological innovation, and customer trust, serving millions of clients across Nigeria and West Africa.
