The Managing Director of the Nigeria Social Insurance Trust Fund, Oluwaseun Faleye, says the agency has undergone significant reforms over the past two years, shifting from largely manual operations to a more digital and streamlined system.
Faleye made the disclosure on September 21, 2026, when the Permanent Secretary of the Federal Ministry of Labour and Employment, Dr Kamil A. Shoretire, visited the NSITF headquarters in Abuja on a familiarisation tour.
The NSITF chief executive said the visit provided an opportunity to brief the Permanent Secretary on the organisation’s reform programme, current operations and plans for the future.
According to Faleye, the management inherited a number of institutional challenges when it assumed office in July 2024, including extensive reliance on manual processes, a management structure concentrated at senior levels, limited career progression and weaknesses in the deployment of human and material resources.
He said the management began by assessing the organisation’s existing structure and identifying areas requiring reform.
Faleye disclosed that a comprehensive staff audit was conducted to provide an evidence-based assessment of the Fund’s workforce requirements and organisational structure.
He said recommendations arising from the exercise were being implemented in phases, with the aim of creating sustainable reforms and ensuring that staffing and organisational decisions were based on identified needs.
Digital transformation, restructuring
The NSITF boss said digital transformation had become a major component of the reform programme, with the Fund working to replace predominantly manual procedures with more integrated and responsive systems.
He also disclosed that the organisation was addressing structural imbalances through a Voluntary Exit Exercise designed to create a leaner structure with clearer responsibilities.
According to him, the restructuring is also intended to improve career progression opportunities for employees.
Faleye said the Fund had simultaneously begun improving its physical working environment.
He noted that the Operations Directorate had been moved to the Mukhtar El-Yakub Building, while renovation work was ongoing at branches across the country.
He added that offices previously operating under branch-in-branch arrangements were being provided with dedicated workspaces, alongside the phased deployment of furniture, information and communications technology equipment, printers and transportation facilities.
Staff training and capacity development, he said, were also being maintained as part of the wider institutional reform programme.
More workers covered under compensation scheme
Faleye said the reforms were also supporting efforts to expand coverage under the Employees’ Compensation Scheme.
He disclosed that treasury-funded Ministries, Departments and Agencies had been onboarded into the scheme and that the Fund had commenced payment of compensation to beneficiaries.
According to him, the first group of five beneficiaries recently received compensation at an event witnessed by the Permanent Secretary of the Labour Ministry.
The NSITF managing director said discussions were at an advanced stage with the Lagos and Taraba state governments on extending participation in the scheme.
He added that engagements with other state governments were also progressing.
Faleye further disclosed that the Fund was strengthening partnerships with federal MDAs and regional organisations as part of efforts to expand Employees’ Compensation Scheme coverage.
He said particular attention was being given to workers in the informal and emerging sectors of the economy.
The NSITF management said the combination of digital transformation, organisational restructuring, infrastructure upgrades, staff development and wider coverage of the compensation scheme formed part of its broader effort to modernise the institution and improve service delivery.
